Appeals and complaints

This procedure applies to appeals regarding editorial decisions, complaints related to process failures (e.g., significant delays in manuscript handling), and concerns pertaining to publication ethics.

In the first instance, such complaints should be directed to the Editor-in-Chief(s) of the journal or the Editor who managed the manuscript. If the complaint involves the Editor-in-Chief(s) or the handling Editor, please contact the journal’s in-house publishing representative. The relevant contact details can be found on the journal’s homepage under the "Contacts" section.

If no publishing contact is listed, inquiries may be directed to:

Professor Dr. Mohd Shahrizal Sunar
Editor-in-Chief
Email: [email protected] 
Phone:  +60197588038